Shipping Policy
Where do you ship?
We currently ship orders within the United States from our U.S. fulfillment partners. Tracking numbers are emailed once your order ships.
How long does shipping take?
Most U.S. orders leave within 1–2 business days and arrive in about 2–6 business days after shipping, depending on your location and carrier. Orders placed Friday–Sunday typically ship on the next business day.
Do you offer free shipping?
Yes. Feminine Balance offers free USPS standard shipping on orders of $60 or more (before tax). Orders under $60 ship via USPS for a flat $6.95.
How do I track my order?
When your order ships, you’ll receive a confirmation email with a tracking number and carrier link. You can also check order status from your account page if you checked out with an account.
What if my package is lost or delayed?
Contact Feminine Balance support with your name and order number. We’ll work with the carrier to locate your package or help arrange a replacement when appropriate.
Can I change my shipping address after ordering?
If your order has not shipped yet, contact us as soon as possible with your order number and the updated address. Once a package is in transit, address changes depend on the carrier and are not always possible.
Questions? Visit our Contact page.